Welcome to DetectAI Support! Find answers to common questions, learn how to use the app, and get help with subscription plans. We're here to help you get the most out of your AI content detection experience.

Frequently Asked Questions

How does DetectAI work?
DetectAI uses advanced AI models to analyze text, images, and documents for AI-generated content. It provides detailed confidence scores and reasoning for each analysis across multiple detection categories with consistent, reliable processing.
What content types can I analyze?
Text Analysis: Direct text input with 12 linguistic detection categories
Photo Analysis: Photos from your library with 8 computer vision categories
Video Analysis: Video files with 10 comprehensive detection categories including motion physics, temporal coherence, and audio-visual synchronization
Document Analysis: Documents with 20+ specialized categories including academic, legal, technical, financial, and medical content
Batch Analysis: Multiple documents, images, and videos simultaneously
Export Options: PDF reports and CSV data files for sharing and documentation
Is there a free tier?
Yes! DetectAI includes a generous free tier with 10 text analyses and 5 image analyses per user. No subscription required for basic usage. Document analysis requires a subscription.
How accurate is the detection?
DetectAI uses advanced AI models to provide high-quality analysis with detailed confidence scores and reasoning for each detection. The app automatically selects the best AI service for optimal results.
Is my content private?
Yes, DetectAI is designed with privacy in mind. Your content is analyzed securely and not stored. We use industry-leading AI providers with secure API integration. All analysis results are stored locally on your device.

Subscription Information

What subscription plans are available?
DetectAI offers individual plans for text, document, and photo analysis, plus a combined plan with savings. All plans include both monthly and annual options. Check the app's subscription section for current pricing and features.
How do I manage my subscription?
You can manage your subscription through your Apple ID settings or the app's subscription section. Use "Restore Purchases" if you've previously subscribed on this Apple ID.

Getting Started Guide

📝 Text Analysis

Tap the "Text" option, enter your text, and tap "Analyze". The app will provide detailed analysis across 12 linguistic detection categories including vocabulary, coherence, and AI writing markers.

🖼️ Photo Analysis

Tap the "Image" option, select a photo from your library, and tap "Analyze". The app will analyze the image across 8 computer vision categories including texture, lighting, and composition.

🎬 Video Analysis

Tap the "Video" option, select a video from your library, and tap "Analyze". The app will analyze the video across 10 comprehensive categories including motion physics, temporal coherence, audio-visual synchronization, and C2PA authenticity verification.

📄 Document Analysis

Tap the "Document" option, select a document from your files, and tap "Analyze". The app will extract text and analyze it using 20+ specialized categories including academic writing, legal compliance, technical documentation, financial reports, and medical documents.

Understanding Your Results

What do the confidence scores mean?
Confidence scores range from 0-100% and indicate how certain the AI is about its detection. Scores above 70% are generally reliable, while scores below 50% should be interpreted with caution. The app provides detailed reasoning for each detection.
What are the detection categories?
Text Analysis (12 categories): Linguistic patterns, vocabulary choices, coherence, stylistic consistency, and AI writing markers
Photo Analysis (8 categories): Texture analysis, lighting verification, composition, color assessment, and technical artifacts
Video Analysis (10 categories): Motion & physics consistency, temporal coherence, object persistence, lighting & shadow dynamics, camera movement, audio-visual synchronization, compression artifacts, metadata analysis, anatomical movement, and environmental interaction
Document Analysis (20+ categories): Academic writing, legal compliance, technical documentation, financial reports, medical documents, educational content, creative writing, government policies, and more specialized categories

Troubleshooting

The app is not analyzing my content
Check your internet connection and ensure you have remaining free analyses or an active subscription. For documents, make sure the PDF contains extractable text. Try restarting the app if issues persist.
How do I restore my subscription?
Go to the subscription section in the app and tap "Restore Purchases". This will restore your subscription if you've previously purchased it on this Apple ID.
Can I use the app offline?
No, DetectAI requires an internet connection to analyze content using AI services. However, you can view previously analyzed results offline.
What accessibility features are available?
DetectAI includes comprehensive accessibility support:
VoiceOver: Complete screen reader support with detailed audio descriptions
Dynamic Type: Text scales with your system preferences
Voice Control: Hands-free operation with voice commands
Visual Accessibility: High contrast support and reduced motion options
How do I export my analysis results?
You can export results in two formats:
PDF Reports: Detailed analysis reports with charts, metadata, and full results (single analysis only)
CSV Files: Raw data files for spreadsheet analysis and further processing (history view only, includes batch results)

Need More Help?

If you have additional questions or need technical support, please contact us at support@detect-ai.app or through the App Store.

🔒 Privacy & Data

Your Data: Since DetectAI stores all data locally on your device, you have complete control over your information. You can delete the app at any time to remove all data.

Local Data Storage: DetectAI processes and stores all data locally on your device. No personal information is transmitted to external servers except for AI analysis through the specified AI services.