The help center
A little help.
A clearer answer.
Get started, understand your results, and find your next step.
Your first analysis
From choosing content to exploring results.
↗02 / YOUR PLANSubscriptions
Find, manage, or restore your purchases.
↗03 / GET IN TOUCHWe’re listening
Report a bug or suggest an improvement.
↗Getting started
How do I analyze content?
Choose Text, Image, Video, or Document in DetectAI. Paste your text or select a file, then start the analysis. Review the result and its explanation together. An internet connection is required.
What does the result mean?
Results highlight signals that may indicate AI-generated content. They are estimates and can be wrong. A confidence score is not proof of authorship; consider the source and other evidence too.
How do I save or share results?
Revisit saved analyses in your history. Export a single analysis as a PDF report, or export CSV data from history, including batch results.
Which accessibility features are available?
The app supports VoiceOver, Dynamic Type, Voice Control, high contrast, and reduced motion.
Subscriptions & purchases
Is DetectAI free?
The app is free to download with limited free analyses. Check the subscription section in the app for current allowances, plans, and pricing.
How do I restore a purchase?
Open the subscription section in DetectAI and choose Restore Purchases. Make sure you are signed in with the Apple ID used for the original purchase.
Where can I manage my subscription?
On your iPhone or iPad, open Settings, tap your name, then Subscriptions. Select DetectAI to view or manage your plan.
Troubleshooting
Why isn’t my content being analyzed?
Check your internet connection and remaining analyses or subscription access. Make sure your PDF has extractable text. Restart the app and try again. If the issue continues, send us the steps to reproduce it and your device details.
Can I use DetectAI offline?
New analyses require an internet connection. Saved results remain available offline.
How is my content handled?
Results are stored locally on your device. Content is sent to AI services when you request analysis. Read the privacy policy for more information.